Support

Make the most of our services—familiarize yourself with the key concepts and user instructions that make using our services seamless and secure.

Terms and concepts—learn and make the most of our services

On this page, you can find all the key terms and concepts you will need to understand how to use our products and services seamlessly and securely.

Here, you can find clear explanations and instructions to facilitate the use of services and help you take advantage of all features of our services, whether you are a new user or a seasoned pro.

Our goal is to make sure that you can use our products and services confidently, with a clear understanding of how they work and the opportunities they offer.

This databank is designed to provide answers to frequently asked questions and support you at each stage.

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Instructions for activating the hightrust.id
digital wallet

We provide instructions for smartphones (iOS and Android) that help you activate the hightrust.id digital wallet.

The citizen certificate must be activated before it can be added to the hightrust.id app. The activation can be done in the hightrust.id digital wallet. Below, you can find instructions on how to activate your citizen certificate, add it to your digital wallet, and log into the suomi.fi portal.

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