It is easy

hightrust.id is designed and manufactured to be self explanatory for the end user(you!). If it ain’t easy something has to be fixed.

The primary support is organized by each of our customers(your employer). That is because hightrust.id is integrated to the network of software used by you and so end users often end up needing more help with their professional software than they actually need with hightrust.id.

But below you can find answers to the most frequent questions.

1

Solution to the most frequent problems for private users:

Installing the hightrust.id application

Authentication by using physical NFC card

Virtualizing your NFC card into your phone

Authentication by using virtualized card

2

Primary contact point for organizational users is the helpdesk provided by your organization.

3

And we do our best in support@megical.com and 020 732 0200 (Megical Support Team).